Contact

E-mail: helpdesk@dsv.su.se
Phone:  +46 (8) - 16 16 48
Visiting hours: 10:00 - 11:00 and 13:30 - 15:30
Directions:  In the Nod house, take Elevator A to the third floor and then go right.

If the helpdesk staff is not in the helpdesk room you can always contact them by phone. If you have a problem with for example your programming assignment, you should not contact the  helpdesk. Talk to your instructor instead.

The systems unit DMC is responsible for the maintenance of the computers, network and software at DSV. Contact DMC via the helpdesk in case:

  • something is wrong with the lab computers or the software
  • you have questions about the computer facilities at DSV
  • you have a problem with your user account
  • you have trouble connecting your laptop to the wireless network in Nod

Other DSV support

iLearn: ilearnsupport@dsv.su.se
DSV Play: playsupport@dsv.su.se
Turing and DSV Open: moodlesupport@dsv.su.se
SciPro: thesissupport@dsv.su.se

Serviceportalen

Stockholm university has a central IT service department. Use http.//serviceportalen.su.se to contact IT service or to read help instructions for different IT services.

How to report problems to the DSV helpdesk

Error reports or questions can be sent by e-mail to helpdesk@dsv.su.se.