A view into our future life with digital technology

The telecom and IT industry is now facing the challenge of a second IT revolution, where the spread of mobile and ubiquitous services will have an even more profound effect on commercial and social life than the recent Internet revolution. Users will expect services that are unique and fully adapted for the mobile setting, which means that the roles of the operators will change, new business models will be required, and new methods for developing and marketing services have to be found. Most of all, we need technology and services that put people at core and that can deliver user experiences instead of only usability. The industry must prepare to design services for a sustainable web of work, leisure and ubiquitous technology we can call the mobile life.